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FAQ

Start Your QFPAY Africa
Onboarding Journey

QFPAY Africa Client Onboarding

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Account & Type Selection – Step 1 of 6

Countries *

I'm creating an account for:

Business account
Other entities

For freelancers, sole traders, startups, small-to-medium businesses and enterprises.

Registered business name *

Ensure this name matches the name on your registration certificate.

First name and Last name *

First

Last

Enter your first and last name as they appear on your government ID

Enter a valid email address *

Is your business incorporated? *

Yes
No

Is your business incorporated with the Corporate Affairs Commission (CAC)?

Select business registration type *

Choose a password *

Password

Confirm Password

Input Password

Marketing Opt-in

I agree to receive updates and promotional offers from QFPAY Africa.

Registered Business Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Business Registration Number / Tax ID *

e.g., KRA PIN, RC Number, TIN

Date of Business Registration *

Industry *

Number of Employees

Annual Estimated Processing Volume (USD) *

Brief description of your goods/services *

Business Website / Social Media Link

Full Name of CEO/Managing Director *

First

Last

Date of Birth of CEO/MD *

Nationality of CEO/MD *

Role/Title of Account Signatory *

e.g., CEO, CFO, Founder, Authorized Representative

Full Name of Account Signatory *

First

Last

Email of Account Signatory *

Phone of Account Signatory *

Company Registration Documents *

Click or drag files to this area to upload. You can upload up to 5 files.

Please upload your Certificate of Incorporation, Business Registration Document, or equivalent.

Business Bank Account Statement *

Click or drag files to this area to upload. You can upload up to 5 files.

Upload a recent bank statement (last 3 months) for your registered business account.

ID/Passport for Directors/Signatories *

Click or drag files to this area to upload. You can upload up to 5 files.

Upload clear copies (front and back) of a valid National ID or Passport for all listed directors/signatories.

Proof of Business Address *

Click or drag files to this area to upload. You can upload up to 5 files.

Upload a recent utility bill (electricity, water) or bank statement (dated within last 3 months) for your registered business address.

Relevant Licenses or Permits (if applicable) *

Click or drag files to this area to upload. You can upload up to 5 files.

Upload any industry-specific licenses, permits, or regulatory approvals.

Primary use case for QFPAY Africa *

Preferred Integration Method *

QFPAY Africa Dashboard
API Integration
WooCommerce Plugin
Other E-commerce Platform Plugin (e.g., Shopify, Magento)
Custom Development
Not sure yet / Need guidance

Currencies to transact in *

USD – United States Dollar
EUR – Euro
GBP – British Pound Sterling
KES – Kenyan Shilling
NGN – Nigerian Naira
ZAR – South African Rand
GHS – Ghanaian Cedi
EGP – Egyptian Pound
CNY – Chinese Yuan
Other (please specify in comments)

Key countries for your payments *

Kenya
Nigeria
South Africa
Ghana
United States
United Kingdom
China
India
Germany
Other African Countries
Other International Countries

Please select the primary countries you plan to send payments to or receive payments from.

Annual questions? registration

Any additional comments or questions?

Email Address

info@qfpayafrica.com

Phone Number

(+254)20 200 0012

Fax Number

(+254)20 200 0012

Office Location

Victoria Plaza, Parklands road, Westlands.

Email: info@qfpay-africa | Phone: +254 20 200 0012

Address: 8th Floor, Victoria Plaza, Parklands Road, Westlands, Nairobi, Kenya

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